Satisfaction Guarantee

Home Designer® software products are backed by a 2‑week money‑back guarantee.* If you are not completely satisfied, Chief Architect, Inc. will gladly refund your purchase price (excluding shipping and handling) within 14 days of purchase.

*Terms and Conditions

• Purchases must have been with Chief Architect, Inc. or a qualified reseller.
• Software rentals, 3D Library catalogs, add‑on products, and mobile apps are excluded from the money‑back guarantee.
• The money‑back guarantee is a limited one‑time offer. We are happy to refund your purchase one time, but not for subsequent purchases.
• Dates are calculated from the time of your receipt or invoice.

To request a return, please contact our Sales Department at 208-292-3400.

Current Version Guarantee

If you purchased one of our products from a qualified retail outlet and you found that your product is not the most current version within the past 30 days, we can help you get the most current version of the same product. Simply pay the price difference for the current version. Fill out our Current Version Guarantee form.

Please contact our Sales Department for more information at 208-292-3400.

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