Message: The selected page size is not supported.

The information in this article applies to:

DESCRIPTION

When attempting to print a plan, I receive the following message:  

• "#272012808 - The selected page size is not supported. Please set the printer page size to _ inches or smaller."

What does this mean, and how can I print to a larger size?

RESOLUTION

This message will appear any time you attempt to print to a paper size larger than what your particular Home Designer version supports.

To resolve this issue, you have two different options:

• Select File> Print> Print  from the menu. Under the Paper heading, use the Size drop-down menu to resize your print job to a supported size.
  
  
• Upgrade your Home Designer software  to a version that is designed to print to a larger size.
  
  Starting with Home Designer 2021, Home Designer Suite, Architectural, and Pro can print to any size.
  

Print size limitations for legacy and discontinued versions

• Home Designer Essentials (Discontinued): Legal - 8 ½" x 14"
  
  
• Home Designer Interiors (Discontinued): ARCH B - 12" x 18"
  
  
• Home Designer Suite 2020 and prior versions: ARCH B - 12" x 18"
  
  
• Home Designer Architectural 2020 and prior versions: ARCH B - 12" x 18"
  
  
• Home Designer Pro 2020 and prior versions: ARCH C - 18" x 24"